7 Steps to Defuse Anger
How to manage your anger, and the anger of everyone else. Anger is an emotion designed to change things. There is nothing wrong with anger. It's what you do with it that matters. You can manage someone's anger by unleashing the power of respect. We all want the same thing: to feel valued by someone else. This ancient survival truth has an enormous influence on everything we do. When we feel valued, we feel safer. Respect leads to value. Value leads to trust. And trust is based on the...
